Rentals Rules & Agreement Addendum
In addition to the terms of the rental contract:
Minimum 3 day rental
__________No Refunds for Early Returns: If you return early we do not refund the days you will not use. This includes if you have an accident or crash in the unit, however if the crash is not your fault you may be able to recover your rental costs from the at-fault driver’s liability insurance.
__________Fee for Late Returns: If you are late returning the unit past the agreed time listed and initialed on this page, there is a $40 per hour late fee. You will also be responsible for the cost of any canceled rentals due to your late return.
__________All drivers must be at least 25 years old and must be listed on the contract when you pick up the unit. NO EXCEPTIONS.
__________NO SMOKING: Smoking (including cigars, pipes, drugs, etc) in the unit forfeits your entire security deposit.
__________Odors / Cooking: We do not allow anything that can create a strong smell in the RV that is difficult to remove, such as raw fish storage or cooking with heavy spices such as curry or strong gumbo. When cooking inside the unit, please operate exhaust fan above stove. For excessive interior odors, the bathroom vent fan is also available. Any excessive odors on return may result in a $250 Deep Cleaning Fee
__________Travel Restrictions: Our RV units are NOT allowed to travel into Mexico & our insurance does not cover you or the unit in Mexico. No travel allowed on any non-paved roadways like logging roads, forest service roads, beaches, etc. Only exception to this is a non-paved road inside a licensed RV Park. Crossing into Mexico will cause the unit to be reported stolen and the total loss of your security
__________Toll Roads, Red Light Cameras, parking tickets, etc: Parking Tickets, Mailed Violations, and Toll invoices are a major burden and we charge a $75 administrative fee for each invoice we get. Responsibility for traffic or parking violations will be transferred to you and you will be charged a $75 administration fee plus the cost of the violation. If you want to use Toll Roads, our EZPASS is available for your use. Any tolls incurred during the rental will be directly applied to the security deposit on return. If you choose to forgo this option, the EZPASS will be removed from the vehicle and the renter will be responsible for cash tolls plus the above described administrative fees should a violation occur.
Note: Most toll agencies are good to work with and will help you out if you make a mistake and call them right away.
__________FUEL: This unit takes Diesel Fuel only. There are access points to fill the tank on either side of the coach. Do not fill both at the same time! Choose 1 side and fill the fuel tank. This rig DOES NOT NEED DEF. The fuel tank is __________Full. You are expected to return the unit with the same fuel level. Failure to return the coach with the fuel level restored will result in a $100 refill fee plus the cost of fuel.
__________Towing: We do not allow towing anything with our unit.
__________Awnings: Please use extreme care when using the awnings. This is for your protection because they are $1200 to replace (up to $5000 for the automatic ones) and can be damaged very easily due to weather or accidental misuse. Awnings ARE NOT COVERED by insurance. Damage to awnings, including damage while driving (tree, tollroad, etc) are 100% your responsibility and could exceed your security/damage deposit amount.
__________Generators: RV generators are for running the central a/c and temporary power while traveling. These are not “constant run” generators and are not designed or allowed to be used as primary power while you are camping by running them constantly for extended periods of time. If you desire air conditioning you need to use a campsite with RV electrical available to plug into. Customers are forbidden from running the generator overnight while sleeping in the unit due to the possibility of carbon monoxide getting into the unit while you are asleep – a deadly hazard. Each rental includes 4 hours of included generator use per rental day. Each additional hour will be taken from the security deposit at a rate of $5 per hour
__________Pets: We allow small dogs (2 max), but an extra $150 fee applies per pet. The pet must also be approved prior to securing the rental. Many renters are allergic to pets so we must charge extra because it takes a lot of work to clean the RV after a pet has been in it to remove all the pet hair, dander, and sanitize every surface.
__________Security Deposit: All rentals require a security/damage deposit. The deposit must be on a credit card via the booking site. Your security deposit is refunded after the unit is checked in and there is no damage or issues requiring funds from the deposit. NOTE: Some special events may have an additional security/damage deposit. Failure to accurately report your destination or giving a false destination in order to attend a prohibited or higher deductible event will result in forfeiture and total loss of your security deposit.
__________Training: When you pick up the unit we will complete a pre-rental orientation of the unit that will take about 20 minutes to an hour depending on any prior experience you have with an RV. Picking up an RV is not like picking up a rental car so please plan at least 30 minutes for this when you make your plans.
__________Cleaning: Unless you select to add cleaning with your reservation, the coach must be returned with a clean interior. “Clean” means as you received it & ready for another rental. If you pay for cleaning, the coach does not have to be returned clean, however it cannot be “trashed” or so dirty that it is filled with trash or dirty beyond what is reasonable for a vacation. Cleaning fee is $150
__________Propane: Propane is charged at $3 per gallon upon return.
__________Waste Holding Tanks: Waste holding tanks must be emptied prior to return. If the tanks are not emptied prior to return the renter will be charge $100. PLEASE USE RV TOILET PAPER ONLY. (easily available at camping supply stores or Wal-Mart)
__________Contingencies: Our ability to provide the rental unit you reserved is contingent upon the previous customer returning the unit on time and undamaged. If a unit is not returned, damaged, or otherwise not road worthy when returned from a prior rental and there is no time to repair the unit before your rental, we will offer a full refund for your deposit.
__________Rental Overages/Fees: Mileage overages charges, generator charges, EZPass tolls, insurance claim deductible, as well as additional fees including cleaning and/or repair fees will be assessed at the end of the rental and applied directly to the security deposit.
__________Roadside Service / Road Hazard: Premium trip protection by our 3rd party partner and road hazard protection is an add-on to your rental. We HIGHLY suggest you add this option for peace of mind, roadside & road hazard tire coverage. RV tires are very expensive, and a blowout would otherwise be your responsibility.
__________Weight and Speed of the Unit:
• Weight Distribution:Contents of the RV must be evenly distributed.
• Speed Awareness:Travelers should never drive at high speeds with an RV.
Never exceed 65 MPH. Heat also is a factor. The warmer the weather, the slower the traveler should drive. The unit is equipped with a GPS monitoring device that will track the speed of the unit. Please note that excessive speeding over 70mph will result in forfeiture of the entire security deposit as all 6 tires will need to be replaced. This is for your safety.
• Regular Tire Inspection: Every time you make a stop, whether for fuel or for the night, you need to recheck the tire pressure and give the tires a visual inspection.
• Immediate Pull Over: Pull over immediately if you suspect there are any issues with any of the tires. If a tire is allowed to fail, the damage has already been done and will grow worse with each additional rotation of the failed tire.