Trust and Safety

Keeping you safe from the driveway to the highway

With over 100,000 RV and motorhome listings across the country, we power more road trips than any other RV rental company or dealership in the world. 9 million RVs are traveling thousands of miles to destinations like national parks, campgrounds, beaches, deserts, festivals, and even theme parks. We take this very seriously, which is why your safety is our first priority.

Top of the line services and the latest technology to keep you safe

RVshare cares about your safety. That’s why our insurance option is the most comprehensive in the market: for the RV renter, RV owner, and RV itself. RVshare’s nationwide insurance is issued by MBA Insurance and underwritten by National General, two of the most well-known names in the space. Plus every rental includes our Roadside Assistance Program, provided by our partner Nation Safe Drivers, available 24 hours, seven days a week.

RVshare vets renters with document ID and facial biometrics verification - that way you know that the person sitting behind the wheel of your RV is who they really say they are. And don’t worry renters, we use only the most secure platform for payment processing and have a Worry-Free Rental Guarantee.

Learn more about how we do this below.

How RVshare Keeps you Safe

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User Verification

RVshare verifies users by requiring renters to submit a valid government issued ID with the help of Onfido; the world leader in ID verification software. Until their ID is verified by matching the uploaded picture, they’re unable to continue with their booking or see any of the owner’s information - including the exact location of the RV. Likewise, RV owners must verify who they are before receiving full access to their account. Learn more here.

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Dedicated Account Monitoring

Stick with the RVshare platform during your rental process - when communicating, booking, and paying - and be confident that you’re protected at all times. RVshare’s dedicated Monitoring Team monitors accounts for suspicious behavior and ensures fraud is caught ahead of anything that should go wrong.

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Secure Payments

As part of our commitment to your safety, all payments are automated, secure, and backed by a Worry-Free Rental Guarantee. RVshare uses Stripe for safer payment processing, which provides state of the art technology to help identify and fight fraud. All costs associated with your rental including taxes, fees, and security deposits are only protected if paid through RVshare.

Insurance

RVshare has an exclusive partnership with the most trusted names in RV insurance and provides industry-first coverage to both domestic and international travelers. Coverage extends through all 50 states and Canada to keep you safe no matter where your journey may take you.

Owners are provided $1,000,000 in liability coverage, as well as comprehensive coverage of up to $200,000 with absolutely no startup costs, fees, or premiums. Renters get the same protection since insurance is included as part of every booking. The open road can be unpredictable, so whether it’s a flood, fire, or falling debris, rest assured knowing you’re covered. Learn more here.

Reviews

Don’t just take our word for it. We have thousands of reviews from travelers new and experienced, young and old. After your trip, both you and the RV owner will receive an email reminder to review your experiences. Neither of your ratings will be viewable until both are submitted. Reviews help you see what others have experienced to give you confidence in your rental.

Book with confidence

We try our best to give RV owners the tools they need to stay on top of their rentals, but we also understand that sometimes life gets in the way. So as a renter, you’ll get a 100% refund and help from our team to place you in another unit if an owner does happen to cancel your reservation.

Know what to expect

We want it to be as easy as possible for you to be fully in the know before choosing to rent out your RV on RVshare or rent someone else’s. Feel free to contact our dedicated Customer Solutions team via this form, or give us a call at 1-888-482-0234 should you have any questions.

You can also find the answers you need in our Help Center

What are the Departure and Return Forms?

The Departure and Return Forms are designed to protect you as the owner and educate the renter.

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How can I reach RVshare?

We are available via email 24 hours a day, seven days a week.

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Do I have to pay for RVshare Rental Insurance?

RVshare Rental Insurance is offered to owners at no cost! No startup costs. No access fees. No monthly premiums

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What is the RVshare Service Fee?

RVshare is committed to providing you and your renters with the best experience possible, and this includes an expansive 24/7 Roadside Assistance program.

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