Come work with us

Expand your career at a fast-growing travel and tech business!
We are passionate about connecting people through travel.
RVshare is the first and largest RV rental marketplace, with an expansive inventory ranging from luxury motorhomes to compact campers. RVs and motorhomes are a multi-billion dollar industry and every year, 40+ million people go on an RV trip. The majority of RVs in the United States go unused most of the year. RVshare connects travelers looking to experience an RV trip with RV owners interested in turning their RV into a source of income. Since we were founded in 2013, we have successfully built a leading position in the emerging market of RV rentals, amassing more than two million days booked. At RVshare you will be challenged to question the status quo, and encouraged to share new and forward-thinking ideas. The RV travel industry is growing and changing and it’s an exciting time to be a part of it. Our work environment is fun, collaborative, and data-driven. We take pride in our flexible workplace and trust employees to get their work done.
The health and happiness of our team matters to us.
We want our employees to have a true work-life balance, and it’s important to us that our benefits and culture reflect that. We encourage our team to take an RV trip for themselves, donate to causes that are important to them, and spend time with their families. Our benefits include: Company paid insurances, 401k, Generous PTO and unlimited remote work days, Company paid volunteer days, Annual wellness, donation and education stipends, Paid maternity and paternity leave, Annual stipend to rent an RV, and More!
2020 Best Places to Work Austin Badge
Available Positions:

Senior UX/UI Designer

About the Role:

About the Role

We are looking for a passionate designer who has demonstrated the use of human-centered design principles to create and ship new, innovative digital product experiences. We believe that great design has the ability to engage and inspire our renters and owners and we strive to rethink and redefine how our RVshare users interact. We are looking for a designer that is a strategic thinker and conceptual problem solver to create new products and experiences. You’ll work closely with product, marketing, and development partners in discovery and testing, launch and optimization of new products and campaigns.

The scope of design efforts spans Product and Marketing and includes the entire renter and owner sections of the site, ongoing new feature development, and optimization, brand definition, and experience, offline and online marketing efforts across all channels.

Essential Functions and Responsibilities:

  • Craft customized marketing experiences, both online and offline, that drive growth
  • Partner with copywriters, engineers, and marketing managers to ensure quality in all aspects of campaign execution
  • Collaborate closely with product management and development teams to build and innovate new features and experiences for RVshare
  • Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artifacts
  • Leverage interaction design to make complex workflows simple and straightforward 
  • Incorporate usability and prototype testing in almost everything you do
  • Work in a cross-functional team and with substantial ownership to make a strong impact on our products and marketing efforts
  • Develop a deep understanding of all facets of the customer experience, together with a thorough knowledge of the design process, and various techniques to dissect problems and generate new approaches and solutions
  • Build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere

Who We're Looking For:

  • 5+ years of experience with User-Centered Design, Interaction Design, Information Architecture, and UI Design including a strong track record with internet marketplaces
  • 3+ years of experience with responsive and mobile design
  • 2+ years of experience with mobile app design, iOS and Android 
  • 2+ years experience of user recruitment, participant scheduling, moderator guide development, and facilitation of User Tests as well as incorporating insights and findings into designs
  • Expert knowledge of tools like; Sketch, Adobe Xd, Figma.
  • Must value data-informed design decisions, have a natural drive to connect with our users and turn their feedback into insights and new solutions
  • Must have a diverse portfolio that shows good aesthetic judgment and attention to detail
  • Be a self-motivated person who enjoys shipping quickly and iterating based on customer feedback
  • You are comfortable being a proactive part of any project, defining measures of success, creatively finding ways to test your assumptions, and also participating in product discussions
  • Must obsess over how visitors experience websites. And obsess about what drives visitor’s emotions, attitudes, and behaviors
  • A passion for storytelling, an obsession with creativity, and a commitment to craftsmanship
  • Has designed world-class web apps
  • Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
  • Is comfortable working closely with software development teams in an Agile environment
  • Can combine business and end-user goals to solve real-world problems
  • Experience distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
  • Is a great listener - you'll need to be good at receiving feedback from both users and peers

How to Apply:

To be considered for this position, please send your resume to [email protected]

Customer Success Manager

About the Role:

As RVshare embarks on the next phase of growth, we are seeking a Customer Success Manager to help fuel RVshare's rapid growth. The Customer Success Manager will manage a team responsible for onboarding new owners, assisting renters with bookings and coaching our current customers to increase their performance on our platform. The ideal candidate for this role has servant leader qualities and experience coaching teams to peak performance. You’ll be responsible for holding weekly 1:1s with your team, keeping team projects on track, ensuring strong performance against team KPIs/ targets, and assisting with any client escalations or issues.

You will report to and collaborate with the Customer Success/ Sales Director to ensure the team works together cohesively, performs efficiently and effectively, and creates a positive client experience. Success will be measured based on the teams’ overall performance, development of the team and stakeholder satisfaction.

Essential Functions and Responsibilities:

  • Lead, manage and grow our Customer Success team to ensure strong performance in all metrics.
  • Collaborate with fast-paced teams across our company to develop and execute existing and new programs and campaigns.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to peers and all members of the team.
  • Run weekly team meetings and bi-weekly 1:1s.
  • Partner with Operations/ Marketing/Biz Dev/ Product/ CS teams to define opportunities to help solve our client’s business challenges and provide feedback that helps position our company as the ultimate growth system.
  • Build an outstanding team that scales to match the company's rapid growth.

Who We're Looking For:

  • Self-starter with initiative and drive, capable of executing rapidly with limited strategic direction.
  • Extremely motivated by the prospect of building a high-performing team that scales with the company over time.
  • Thrives in a changing environment and works in a cross-team collaborative environment. Must have the ability to manage multiple projects simultaneously in a fast paced and oftentimes high-pressure environment.
  • Has small business ownership or start-up experience or an entrepreneurial spirit. Loves to experiment, find creative solutions, analyze and present results.
  • Will be resourceful and a problem solver that figures out what needs to be done and finds ways to make it happen.
  • Must have at least 3 years of experience as a former account manager or individual sales contributor.
  • Must have at least 1 year of experience leading account managers or a sales team.
  • Must have at least 1 year of leading a team dedicated to hitting sales targets while serving clients.
  • A strong ability to analyze and manage various metrics and use our reporting system to create actionable items. Such reporting systems may include but are not limited to: analyzing data, monitoring dashboards, and tracking daily/ weekly/ monthly performance reports.
  • Strong organizational, verbal, and written communication skills are required. 
  • Technology proficiency: We use Salesforce, Google Suites, Tableau, and Dialpad so you should be in love with apps, tools to improve productivity, communications and automate processes/workflows.

How to Apply:

To be considered for this position, please send your resume to [email protected]

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