Julie Bertch Oct 11, 4:15 PM EDT We want to report to you about our rental experience with Elite Rentals of Phoenix, AZ. The coach, in general, served us well. We had a shower that leaked rather badly but otherwise only a few minor problems. But near the last of our month’s rental, we encountered a serious situation. The tires on the RV were dangerously bald. We started to experience a “shimmy” and found a tire dealer. The front left tire was badly “cupped,” which seemed to cause the shimmy. Then we discovered worse: The four rear tires were very—very—bald. We called Elite, and Nathan agreed to change them all out. That’s fine, but we had been driving on them for three thousand miles. Contrary to Nathan’s assessment, we couldn't possibly have worn those tires bare in that time. Yes, we should have looked at them at checkout time, but we didn’t, and we blame ourselves for that lack of attention. However, we believe Elite Rentals was negligent in sending us out with such inadequate equipment. In my first report to RVshare, I included a picture that I would like to upload here, but I don't see a way to do that. We were, we believe, just one rainstorm away from disaster.
Elite RV Rentals is a family owned rental company that caters to families, individuals and groups looking for a stress free vacation, tailgating adventure and many more arenas. We maintain a very high level of service and ensure that all RVs are in pristine condition for our renters. All RV renters must abide to rental contracts and commit to upholding safety and sanitation guidelines. With over 20 plus years in the automotive industry, Elite RV Rentals is honored to be recognized as one of the top RV rental companies in Arizona.