WORSE EXPERIENCE EVER!
Upon pickup, I felt like we were victims of a bait and switch scheme. Nathan was friendly and accommodating, however the RV was not what we were expecting for the price or the money. The shade awning was broken, as well as the stereo, also there were no tvs, but Nathan did lend us one he had purchased from another rental. The fabric was worn with holes in it, handles were falling off of the cupboards and drawers, but what could we do? We had planned this family vacation for a year and had no alternative but to take the RV.
Right away we noticed that the vent in the bathroom would not latch-my husband fixed that with a twist-tie. He also screwed back on cupboard faces that were falling off and a few handles. We tried to make the best of it.....not let it ruin our vacation.
I had to clean it from top to bottom prior to loading it, it was filthy.
Along the road the generator went out, which meant NO A/C in JULY. Nathan did try to find someone to fix it, but he was unable to locate anyone near us. We had to pay extra for hookups to stay cool and a rental car to travel inside of the state parks. Also, a window box covering fell down while we were driving and hit our son on the head.
On the way home we had to send our boys with my parents who had A/C so we could cross the Mohave Desert without fatality.
PS-THE SEPTIC TANK LEAKS AND THE STENCH IS BEYOND GAG WORTHY. It doesn't stink inside of the RV too bad, but the outside is dreadful making it embarrassing to have friends over to your campsite.
In return for the ruined vacation (we only get one a year), they offered us 40% off. NOT GOOD ENOUGH. FIND YOURSELF ANOTHER RV AND ENJOY YOUR VACATION.