From beginning to end this experience was amazing! To start with, the RV was amazing! The pictures don't do it justice. It looks even better in person. I drove it with some friends to a music festival in Delaware and it really made the weekend! It was clean, spacious, modern, and just overall awesome.
I contacted Ken several weeks before our planned dates and he got back to me immediately via text and email. We setup a time for me to meet him and tour his RV. He gave me an hour tutorial of the entire RV and was super nice and easy to talk to. He answered all of my questions and was patient with me even-though I was clearly an inexperienced with RV's.
I booked my dates through the site, so all of the paperwork was electronic and real easy to complete.
About 1 week before, I had to shorten my trip by one day, and I let Ken know. He was super accommodating and let me change it without an issue and scheduled a new pickup time with me.
On the day of, Ken gave me another complete walk through of the RV, and he took me for a short test drive. Never haven driven an RV this size before, I was a bit nervous, but he very calmly walked me through it and showed me what to look out for when on the road and making turns, etc.
Within 20 minutes I was already much more comfortable behind the wheel. After that, we were on our way! The drive was smooth and it got pretty fun to drive due to being so much higher than any other other cars on the road. I made sure to stay within the speed limit and mostly stayed in the right or middle lanes.
Once we got to our destination, we opened up all 3 slides and it turned into a huge living and sleeping space. We ran the generator pretty often as we didn't have any power to hook up to, and it did not give us any issues whatsoever. The propane was on all weekend too and we only used several gallons which costed us less than $10 to refill. The fridges were cold, the AC was blasting and the showers were hot. It felt like a hotel. I had some issues finding some buttons, and I texted Ken and he responded right away.
It was really an awesome experience and Ken was super friendly and easy to deal with.
We'll definitely be renting this RV again for future trips!