Renting an RV or trailer is a wonderful way to take a trip you’ll remember for years to come!
But if you’re new to RVing, there are lots of things to consider. You’ll need to operate this giant vehicle, which has plenty of gadgets and buttons you likely don’t have on your standard vehicle.
Of course, the people renting you your RV want to make sure you have a pleasant experience, and they’ll walk you through how to operate your rig before you go. And if you have a problem on the road, RVshare roadside assistance is available to help you out.
What does RVshare Roadside Assistance Include?
The RVshare roadside assistance program is available to assist with any problem you might encounter on the road. They offer the following services if you run into a challenge with your rig:
- Towing
- Tires
- Emergency supply delivery
- Battery
- Lockout
- Extraction and winching
- Tele-tech
- Mobile mechanic
Roadside Assistance Services
RVshare has partnered with Quest to ensure that someone is available to help if you have a problem during your trip. Quest provides roadside assistance 24 hours a day, 7 days a week, so they can help at any time. Quest can help with the following issues:
Towing
If you need your RV towed, Quest will contact a local provider who can tow your RV, trailer, or other RVshare vehicle to the nearest service station or to the RV owner’s home if it’s within 100 miles.
Tires
If you get a flat during your adventures, Quest will have a local provider change out the flat tire with an inflated spare tire if one is on the vehicle.
Emergency supply delivery
Quest will arrange delivery of emergency vehicle supplies like gas, oil, or water for your RV.
Battery
If your battery dies, Quest will provide someone to boost it or do minor repairs to get it working again.
Lockout
It’s happened to most of us. If you lock yourself out of your RV, campervan, or trailer, Quest will send a provider who can get you back inside.
Extraction and winching
If the RV or trailer you’re driving gets stuck while you’re out exploring the country, Quest can send a provider to help get you out of your sticky situation.
Tele-tech
If you have a question about operating your RV or trailer, or if you need help with a minor issue, Quest has phone technicians who can walk you through the problem and talk you through what to do.
Mobile mechanic
If you have a minor repair or need while you’re on the road, Quest can send a local tech or mechanic to help fix your problem.
Peace of Mind
RV renters aren’t the only ones who get peace of mind with roadside assistance. Owners who are considering listing their RV with RVshare, may also be nervous. What happens if you send someone out on the road and they get stuck? Will they be calling you at strange hours to ask how to operate something?
With RVshare roadside assistance, renters don’t necessarily need to call you with questions that can be answered by Quest. You can sleep soundly knowing your renters are in good hands…and knowing they may be able to get help without calling you at 2 a.m.!
How to Get Assistance
If you’re on the road and find you need help, here’s what to do.
First, take a few calming breaths. There are lots of people at your disposal who want to help you fix this and get you back on the road as soon as possible!
If possible, make sure you’re in a safe place. If you broke down, see if you can move to the side. Turn on your hazard lights to alert other drivers that there is a problem and use flares if appropriate.
Then, call Quest at (855) 229-9696. You will need the reservation number for your rental available when you call. Quest may ask permission to locate you based on your cell location if needed. They will also talk you through the next steps of what to do.
Hopefully, you won’t ever need to use RVshare’s roadside assistance program. However, it’s always best to have a plan in case of an emergency. If your RV breaks down or you have some other trailer or motorhome-related problem, you can know that RVshare is there to help get you back on the road as soon as possible!
