First time renter here. We wanted to try out trailers before we purchased so rented this really nice hard shell that was really comfortable and brought more amenities than we needed.
The experience wasn't perfect and we had an issue during the trip that the owner was very responsive to and reconciled quickly. I can't say the same about RV Share...
So here's my advice to those who care:
1. Make sure you fully understand the (weak) rental agreement and understand how slanted the language is against you and not them.
2. Know that 'roadside assistance' has limitations and their customer service was incredibly hard to work with as their call center was abroad.
3. At the end of the day, assume that you are ON YOUR OWN
4. Our owner was prompt on closing out the deposit but it still can take up to 10 days to get your cash back
5. RV Share doesn't care much about you or the rental, just the large % they take from your rental fee. They dont have a 1-800 number because they 'would have to answer all renters calls' and that would cause a less than ideal change in their business model.
6. Don't fall for the first trailer you see and make sure the owner is part of your assessment. How they respond and support you prior to the sale can be very telling
7. If you rush this process, you increase your risk in having a negative camping experience.
I'd definitely rent this trailer again but would probably look for him on other rental sites, not RVshare.com