Class A RV Rentals In Glens Falls New York

Kim, Aug, 2018

We booked this RV with the promise that it would be delivered and picked up from our house if we booked it by April 1st. This was very important to us and we planned our departure around her promised delivery time. Two days prior to our departure, we got a text from Kimber saying she could not deliver at the set time. She could deliver late which would've delayed our departure, or we could pick it up the night before and then drop it off after our trip at a 1/2 way point. No apology was offered for this inconvenience nor any compensation for the time and effort we now had to put in so that we could leave for our vacation on time. Additionally we were told the unit was professionally detailed and we paid $100 cleaning fee, yet we found hair and crumbs around the mattresses, the outdoor fridge had not been cleaned at all and the floor was very dirty as was discovered when some water spilled and I wiped it up; the paper towel was brown with filth. The unit is also listed as "no pets ever", which was important to us as one of our children has pet allergies, but when we lifted the kitchen cushions we found all sorts of blonde pet hair. She had told us that a prior renter had smoked in the RV, which is listed as Non Smoking, and although she said she'd be filing a claim against them, it seems no money or effort was put in to remove the unpleasant smell. Most disappointing was that when we returned the unit after taking very good care of it including fixing the outdoor kitchen door which was not latching or locking when we took possession, Kimber decided to hold us accountable for the microwave not working when on the generator, which we wouldn't have known since a) she never demonstrated that it did work on the generator and b) we never used it on the generator during our trip but it worked perfectly fine when on shore power. She's also holding us accountable for the bottom kitchen drawer which, during our trip, stopped latching for travel, but through no fault of our own. It slid out while we were traveling and we couldn't figure out why or how to fix it. Still, we did nothing to cause this but she has filed a claim against us for both microwave and kitchen drawer. As a matter of courtesy to Kimber, we noted other things that we found weren't working properly so that she could proactively fix them before they became a problem for her or future renters; kitchen tap kept falling off, a window screen was falling, etc, but as we were showing her these things she indicated that we would also be financially responsible for them. No appreciation for us trying to help her out. Such a disappointing way to both start and end what was a fabulous family vacation.

Kami, Aug, 2018

Mark was incredibly thorough and flexible with our schedule and individual vacation needs. Our family was very comfortable with this RV. It drove easily and had all the amenities we could want, plus some. The extra half bath was ideal for our family. The bed was extremely comfortable and the linens provided were perfect. Mark was available to answer questions throughout our vacation and made the entire experience a pleasure.

Marjorie, Aug, 2018

This is a great RV with all the bells and whistles. Mark was exceptional to work with. He does a very detailed introduction to the RV and you fell like a pro when you start driving it. Everything in this RV is in perfect shape and beds, sofa and seats are extremely comfortable. This was our first RVshare experience and it could not have gone better. We highly recommend this owner and his RV.

Ross, Jul, 2018

Absolutely fabulous experience from beginning to end. Owners were very responsive and communicative before pick-up, during the rental, and leading up to drop-off. The tour and instructions received at pick-up were outstanding. Most importantly, the RV was clean, comfortable, and incredibly well-equipped with everything our family could need and more. Travelling with two teenagers, we found the bunk beds very valuable in giving everyone some added personal space. This also kept the living area free to enjoy day and evening to hang out. The interior is even better in person than in the pictures. We couldn't have imagined a better experience overall for our family.