Class A RV Rentals In Elgin Illinois
Top Rated Class A Motorhome Rentals In Elgin, IL
Rent a Class A RV in Elgin
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Elgin Illinois Class A RV Rental Reviews
We had a wonderful week-long vacation in the Coachmen Aurora. Joi and her husband, Joseph, were very easy to communicate with and usually responded quickly. The RV met most of our camping and travel needs. Check out and check in were very easy. We did encounter some maintenance issues that did impact our trip, however, but we were able to work around the issues that arose. As experienced campers and owning our own towed camping equipment, we understand the challenges of camping equipment maintenance and have the necessary skills and experience to deal with all of the systems on a camper. We provided the following feedback to Joi and Joseph, who were very eager to hear how the camper performed. They reported they had had extensive work done on some of the elements we reported on prior to our rental so they were going to take the camper back into the shop with our feedback. The leveling jacks did not function, however, we were able to use stacked boards to improvise ramps to reasonably level the RV when needed. However we were never able to stabilize the camper properly without the leveling jacks working, which is important when using the slide out. We recommended that they get this system repaired. The coach batteries did not function, but we were able to start the generator to power the motorized steps whenever we had to stop while on the road and needed the steps. Joseph reported that the batteries were replaced recently so they will revert to their maintenance shop. The in-dash AC was not working, but the weather was cool. Joi said the repairman had the part but wasn’t able to get the camper in to the shop before our rental to get the AC fixed. The black water tank seemingly had only a small portion of its actual capacity available along with the level indicator malfunctioning. This condition required more frequent tank dumps and additional maintenance help from staff at one of the campgrounds to get the tank cleaned enough so that the toilet would function properly. We recommended that they get the tank further serviced. On check out, Joi reported that the camper had been in the shop to repair the slide out mechanism and wanted to hear from us if we had any trouble with it on our trip. At our first campground we did determine that the slide out remains mechanically compromised such that when fully extended the slide jams and will not retract. We had four full-sized adults using the RV, and in order to use the sofa-bed to sleep two of the adults, we needed the slide out space to fold out the sofa-bed. Once we examined the mechanism and understood the cause/location of the malfunction, we were able to finally retract the slide and determine that if we extended the slide just far enough to allow us to fold out the sofa-bed, we could reliably operate the slide without it jamming (about 6 inches from full extension). We recommend getting the heater fixed - Joi reported that it had been disconnected - and we didn’t need it. However, we have had previous camping experiences in cold weather where a heater would have been needed. We also recommend getting the rear view camera fixed. Joi reported that it functioned intermittently. Driving a vehicle that size is more difficult without being able to see what’s behind the rear. Aside from these issues, the RV performed very well for us. The beds were comfortable, the shower and bathroom came in very handy, the roof-top AC units and the refrigerator worked fine. The outdoor canopy was delightful in the evenings. We had some difficulty driving in strong cross-winds but that is to be expected on a camper of that size. Joi and Joseph expressed appreciation for our feedback as they want their renters to have a delightful camping experience. They offered compensation for our extra expense due to the mechanical and maintenance issues we experienced with the camper. We appreciate their sincere concern for our vacation enjoyment. This is our second Class A rental, and we are hooked on renting until one day we can purchase our own!
Nice vehicle, accommodating people, fair price & quick deposit return.
The RV had everything we needed and more. Jake gave a very informative walkthrough, was available to answer even the smallest questions, and was incredibly flexible with pickup and dropoff times. This is the second time we've rented from Jake and we probably won't rent an RV from anyone else.
The owner, John is unbelievably nice, very flexible and very attentive if issues or questions arise.