RV complaints I wondered why the RV rental picture was so grainy but now I know why. The RV was in poor repair. There was a crack on the windshield, a gash in the side, a missing step. I was provided with a stool that was stolen the first day. Let me tell you that is a big first step for someone only 4’8”! The owner practiced false advertising. I saw a document saying the RV was a 2000, not a 2004. I was told the RV came with a TV and DVD player. Both of these items had been removed and the repair of the wall was VERY sloppy. The hot water heater worked for 2 days then stopped. We had to continually heat water for dishes. Inside the RV there were drawers that wouldn’t open and others that wouldn’t stay shut. One of the huge sliding cupboards slammed into my favorite water container causing it to crack in half. The electricity worked as long as we were plugged in. However, when it came to needing to rely on the generator, even though it turned on, it didn’t supply the RV with any power. That meant no microwave or air conditioning. Cooking became a nightmare! The fridge worked as long as we were plugged in. When we had to camp without electricity the fridge stopped working and I lost a BUNCH of food. The outside pods were very difficult to manage. I had to call the owner several times for assistance and he was not always timely in getting back to me. I was informed that I “needed to lean into the pod and apply pressure from my knee, depending on which side was stuck the most.” When that didn’t help the situation I was told that I “needed to adjust the pod door by moving it to either to the right or the left, first, before applying my knee to the right or the left side of the pod.” At one campsite we filled the clean water tank. No one explained to me that this would cause the shower to back up and allow everything we had stored in there to get soaked. The window shades didn’t work. That meant the passengers couldn’t see out. It also meant that even if you opened the windows you couldn’t get any breeze. But what was worse than that is when we didn’t have hook-ups and the generator failed to work it was like an oven in there. I failed to read the rental policy and didn’t understand that even though I was being charged for 13 full days I really only was supposed to receive 12 ½ days usage. Because I returned the RV “late” the owners were very upset with me. The owners then berated me for supposedly not empting the gray and black water. I had personally supervised this activity so I KNOW it had been done. The owner called me a liar and said her gauges didn’t lie. All I could think of was if her gauges work as well as everything else on this RV why am I surprised? Do not give the owner your credit card number. The owner placed a $985.42 extra charge on my credit card. He reported to my credit card company that this extra charge was for “cleaning and damage”. All that needed to be cleaned was the 4 sq. ft. of carpeting that got wet when the shower overflowed.) I asked him for an itemized expense report and he has yet to supply me with one. Here is the thing that has me most upset… How was he able to determine the need for this ridiculously high additional expense when he has just picked up the RV at 6:00 pm and was, by his own admission, dropping it off immediately at the next unsuspecting customer? I cannot possibly figure out how he had time to clean and repair anything in the 1 hour it took him to charge my credit card. I am in the process of contesting this additional charge with RVshare as well as my credit card company!
I am a 58 years old and am the father of three beautiful and successful adult children. I bought my first RV in 2004 in order to have fun traveling to my oldest sons college football games around the country and have been an RV enthusiast ever since.