I returned the motorhome in the same condition in which I received it including; clean, full fuel tank, black and gray water holding tanks drained and rinsed. I returned the motorhome at 11:30am. At 2:40pm the owner Seung texted me to thank me for returning it in good shape and advised me that he would begin the deposit refund process. More then 2 hours later , at 4:50pm Seung texted me to claim that it smelled like cigarette smoke in the RV. I explained to him that me, nor my wife nor my daughter are smokers. he then suggested that a smoker had slept in it.(no one else entered the motorhome while in my possession) I tried to tell him that perhaps it was the smell of the popcorn we had popped ,that he smelled. His next response was in the form of a $108.00 claim for an ozone treatment!! Needless to say- I was shocked. This is our first experience renting, having recently sold our 34' Bounder.
We purchased our RV to tour the U.S. and we were able to finally do it in 2017. We visited 30 states over 4 months. It was a trip of a lifetime and our Harvey the RV did wonderfully to get us through the trip. It is in great shape and clean condition. It is ready for more trips and adventures with your family. It is great for a local trip or a cross country one.