This was our first time renting an RV. Joan and Jim could not have provided us a better experience. They were fast to reply to our questions prior to renting the RV. Upon picking up the RV, the orientation took about 45 minutes, and we felt very confident after that time. Joan had a binder of all the information we could possibly need for our time using the RV. Both my fiance and I grew up in families with RVs. My fiance had experience driving an RV, but I did not. Jim and Joan gave us a great refresher course on handling an RV. They were fantastic teachers! I look forward to renting this RV again in the future.
Thank you for your feedback. It is greatly appreciated. We look forward to working with you again.