RV ran fine, but generator was not working. The manager did not have the RV ready to go because “they over-looked” my reservation. The rig was HOT upon P/U with no way to cool it down until I got to a power hookup.
This was our first travel trailer experience and it was great fun. The vehicle rented was comparable to the one we are considering buying so it gave us a chance to see if we liked this kind of vacation living. We were afforded an extra day at no additional cost to accommodate our schedules. An easy couple to work with, knowledgeable and accessible throughout the trip.
As far as the rental, what you see is what you get. Everything works. RV drives great. Issues came during the return. Did a walk through with the owner and signed off with 'no obvious issues/damage'. Then security deposit was charged $200 for unclean/tank dumping. We had the tanks emptied before we left our destination, but even if the vendor did a poor job, I understand and would understand paying to have the tanks re-emptied. Considering the local tank dump fee (where the owner suggested we go) was only $10, $190 for a cleaning fee was very excessive considering both the owner and I singed off stating 'no obvious issues/damage'. I would suspect that $190 worth of cleaning would be pretty obvious during final walk through. Asked the owner to provide a list of items not cleaned, and he responded with a bogus list of items that we didn't even use or bring with us on our trip. Plus he said the RV was not swept out, when that was literally the last thing we did before returning it. I offered to settle the charge for $50, to include the dump fee and his time to get it dumped. Received no response. Now I'm looking to file a formal dispute with RV Share and dispute the charge on my credit card.
Bruce was great to deal with at every step. The vehicle was exactly what we expected and it served as a great tailgate spot for our family and friends.
Great and seamless communication with Owner. Very easy to work with and keeps his RV immaculate. Will be using again.
Awesome camper and awesome experience. Owners are a pleasure to work with! Would highly recommend this camper for anyone.
As a newbie to the RV world it was WONDERFUL to have someone to work with who is patient, doesn't mind repeating things a hundred times, sent along written directions, always answered our panicked phone calls and was as concerned about our safety as if we were family! The lay-out in the Springdale was perfect for us! Queen bed with access on each side :) The slide in the "main room" gives plenty of walk around space and the full size shower was a must! The freezer/fridge is very spacious which was helpful as we traveled in this girl for 6 weeks! Lots of storage for canned foods too...plenty of storage under the bed and in the bathroom as well...the outdoor galley is a nice feature that we used, but not as much as we thought we would...oh, and the main TV is easily moved outside for viewing if the park has cable hook-ups.
This was my first RV experience and let me tell you this RV blew my expectations out of the water. This RV had everything and our tailgating turned into a life of luxury at our fingertips. Jim assured we had everything and that our trip was going to be perfect! I highly recommend this RV to anyone it's hitting the open road but just make sure I haven't rented it first because we will definitely be getting this one again. Hope you all enjoy and stay safe out there! Rob and Sophie Fulmer!
This was our first experience with RV rental and it was great. Adam was extremely helpful and responsive to everything we needed, even while we were on the trip. He was always just a phone call away.. the size of this unit made it very practical for our trip and functional for any situation we were in. We will definitely do this again.
Eddie was very efficient in his responses and everything was exactly as shown. He was on time for the set up and take away of the RV and had us in a nice air conditioned RV in no time. Everything work as stated and it was a very simple experience. I would absolutely rent this RV again and hope that any other experiences I have with RVShare go as well as this one. Thank you Eddie for helping us have a wonderful vacation.
My family and I loved this camper it had plenty of space and very clean. I would rent this camper again in a heartbeat. The owner is also a very nice guy he delivered and picked up the camper on time. Highly recommended
Daniel was fantastic to work with and the camper was perfect. He showed up for delivery and pickup exactly when he said he would. He went over how everything worked and showed me where everything was and how to operate. The camper was fully stocked with all of the necessities. I would definitely rent from Daniel again.
This RV was perfect for our trip! It has everything anybody could possibly be looking! Jim did a wonderful job explaining the extensive amenities and functionality of this top of the line RV. He was also more than helpful in providing anything extra that we may have needed 100% recommend!! Thanks again, Jim!
Excellent experience from day 1 of searching for an RV through the return after our use.
tammy was extremely accommodating in regards to picking up and dropping off the Sprinter.. Vehicle was is perfect condition and exactly what we were looking for in an RV...
I took this RV on a 500 mile round trip from Charlotte, NC to Edisto Island State Park in South Carolina. This Pace Arrow is a well maintained, very functional unit and is a great value at the listed rental price. This RV is very well equipped with everything you need, including linens, kitchen utensils, outdoor mats, tables, chairs, grill and cooktop right down to paper plates and bars of soap. The interior is nice (better than the pictures), clean, comfortable and well maintained, though a bit aged. The exterior is great, and the power awning and pull down awning on the left side help a lot with making a nice outside living space and along with giving some morning and afternoon shade to help with the indoor temperature. Speaking of which, the two roof top a/c units with ducted vents also work quite well. With plenty of vents, it's a real plus to be able to put the air right where you want it.. This unit is easy to drive, so don't be afraid of renting this vs. a smaller Class C. Just use the side mirrors and put the back axle where you want it and it's easy peasy. The owner is super responsive, and replies via text to any questions you may have once you are on the road. Communication and knowledge is A++. I would recommend this RV to anyone, especially at the listed price. It's a real "bang for the buck".
I cannot say enough good things about our entire experience with this rental. From the moment that we picked up until the moment that we dropped off, the entire experience was outstanding. We were especially grateful for the pick up and drop off flexibility on both ends of the trip. The RV was as promised and advertised. There were no mechanical issues. Everything was in perfect working order and very very clean. Thanks for a great trip!
The owners was so nice and informative about their RV. Herb did an excellent job explaining how the RV works. The cleanliness and the up keep was great. The RV also has Satellite TV which is great for my little ones. Awesome couple to work and would love to rent from them again.
We wanted to try something different so getting an RV was a first for us. Eddie was friendly and helpful. RV in great condition. No problems. Had a nice, relaxing weekend.
Kim was WONDERFUL and the RV was AWESOME! Clean, very well appointed and everything worked perfectly! The outdoor kitchen ROCKS! We highly recommend renting this coach. But, we have dibs on August Bristol next year!
Where to start....this was the first time using RVshare so we were curious to see how the experience was going to be renting a camper/RV from an actual person. We've rented w that large corporate owned RV rental company that I must not name. Well, no worries because Zach and his wife were very nice. They were genuine, nice, accommodating, very helpful, and just over all fantastic. When I had questions while we were out of state Zach was available immediately and answered my questions. We highly recommend their camper, it is very clean, well stocked and well kept and super easy to pull. We will be using it again if we decide to rent again. Sincerely Wade & Angel Smith
Jimmy was very so easy to work with. So quick on responding. Worked with me on the drop off time. I know I drove him crazy. But he just smiled and went with whatever I needed. Would recommend 1000 times!!!! Great experience.
Sam and Marcie were great to work with and this camper provided all we needed besides our food and clothing! Great communication with us and super nice people! We will certainly be reaching out to them again in the future. Wonderfully worry-free experience!! Thanks for all you did to make our stay a care-free and enjoyable one.
The Lambs’ trailer was a pleasure to spend the week in. The queen sized bed was VERY comfortable and my kids loved the bunk beds. The ac easily kept the trailer as cool as we wanted in the 90+ degree South Carolina weather. The trailer towed very nice behind my truck. Overall we had a very positive all around experience with the Lambs and their trailer.
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