Great rv and great guy!
The RV itself is in decent working order aside from a water leaking issue that lead to me having to spend money refilling the fresh water tank only hours after arrival. We had it for 5 days in total and everything worked fine otherwise. It was upon return that left a bad taste in my mouth. We arrived back at 10:30am and waited 45 minutes for Richard to show up. Richard charges $25/hr to run his generator passed the given 1/hr per day. I learned later that other renters charge as little as $4/hr. This was my first time renting an RV from anywhere and just feel like I was taken advantage of. Had I known that going in, I would have seeked other options or just rented a hotel. When picking up the RV, I was told that since we weren't going to a camp ground, not to worry about draining the sewage. No cost was discussed at that moment. I understand that there was going to be a charge for that, but after bringing the RV back with a full tank of fuel, I was charged a $50 re-fueling fee on top of a $150 drainage fee for him to drive to his local camp ground to drain it. He charged me $200 for dirty sinks, stove, refrigerator and microwave when I personally spent hours cleaning them. The stove top works, but the actual oven does not ignite. The switch panel for the drop down bed is broken and there are loose wires all over. Last but not least, the electric stairs that are supposed to extend out when the side door is opened were broken so in it's place was a cheap fold out plastic step that probably couldn't support more then 200lbs. One of the women guests broke it exiting the RV carrying a tray of food and twisted her ankle. We were able to patch up the step with a 2x6 piece of wood and continue using it, but were charged $50 to replace it. My overall experience with the RV was fine, but being nickel and dimed for everything and adding nearly $600 to the overall charge really left a bad taste in my mouth.
Great unit and very flexible owner. Would recommend and rent again. We had a great time. The set-up walkthrough was thorough and helped tremendously as this was our family's first time.
The owner of the rv was easy to deal with, smooth pick up and drop off. Will definitely rent from him again
RV was fine and owner was accommodating. Easy to tow and set up. A bit musty. Bed was comfy. Plenty of room to put out your stuff. Requires a 2 5/16 ball.
Great RV experience for our first time. Justin and Mandy were very responsive and helpful before and during our trip.
Great working with Steve very very accomadating on pick up and drop off time. Also appreciate that they are pet friendly as our dogs are our family
The RV was perfect!!!! Stop looking and rent this RV!!! The owners communication was outstanding. They went over and above to make sure we had a great experience. Do yourself a favor and book this RV today. I can't say enough about how great the owners were.
Great rental and I will say I would change my vacation dates if it meant not being able to rent from Ken. Awesome person.
RV Share, We regretfully write this email after a difficult experience with Tina and Marko’s Thor Hurricane RV. My friend Mac and I arrived to pick up the RV in Reading at 2:45 pm on Friday October 26th and Marko arrived shortly after us. Tina arrived shortly after that to check in another customer. Upon walk through Marko apologized for the broken dinette table that was unable to become a bed because the previous customers were rough on the RV and broke the dinette/bed, awning, driver fan and door to the back bedroom. He also apologized for the loudness of the heating unit before turning it on and then turned it on for a minute for us to notice the loudness. We told him that it was unacceptingly loud and that the broken dinette / bed was a big deal as well. He acknowledged them being a big deal but said they figured we would have still rented it even if they forewarned us by a few days. He said I could can for a full refund and we thought about it but were in Reading to pick it up at 3 pm with 6 people ready to go. I said you should have given us that information when you had it and we may not have taken it but right now we will still take it. After a brief discussion (in the RV) Mac and I decided to still take it after checking the weather and seeing lows in the low 40s and thinking we could endure it without much heat if we started the RV once in a while to get the heat from the front. Marko thought this was a good solution as well if the sound was unbearable. He mentioned working out a partial refund for our inconveniences and we said that sounded reasonable. Marko said that him and Tina talked about it and because we were a party of 6 and not 7 or 8 they decided not to call us to see if we wanted to cancel because of the issues with the bed and heat. My friend Mac was leaving with his daughter in a rental car to the Philly airport and my wife Stephanie and our two boys were leaving separately to go home after drop off on Sunday. So what were we to do when faced with an unbearably loud heater and broken bed on arrival? This isn’t even mentioning a few other secondary issues like the door to the back bedroom that was apparently broken by the previous group also. As a result there was no privacy to the back and you had to hold the broken part out of the way when opening and closing the back extender so it wouldn’t get stuck. He told us about this upon initial walkthrough. Marko and Tina both said they were sorry for not telling us sooner but said that we didn’t think we would have canceled because of those issues so that is why we didn’t tell you ahead of time. So we took it with trepidation. Literally minutes into our trip, my 12 year old son and Mac’s 11 year old daughter were playing cards while seatbelted at the table and it fell off and smashed to the floor as I was driving. Mac picked it up and tried to put it back but it swayed loosely and we were unable to ever secure it as a table again. We never used the table again and were already aware it was broken as a bed so we left that area off limits for the entire weekend which was a shame because it is a large area that is supposed to be a dinette and bed. We used the empty space for coats and paper towels and we still sat in the bench seats without the table there. We saw loose broken screws at the base and where the table connects so it looks as though the previous renters smashed into it and broke it and Tina and Marko said it was okay as a table but not a bed but in actuality it was fully broken not just the documented broken bed. He told us the previous people were very rough and did a lot of damage they did not have time to fix before we came like the bed portion of the bed/dinette, the back sliding door, driver fan (which is a safety issue because the large window kept fogging up and the fan would have helped while driving), awning (which was duck taped) and dents in the side. Marko acknowledged the loudness and he apologized for it before turning it on. It was unbearably loud. This recording of the loudness from early Saturday morning. It was the same loudness upon check in as it was during this sample and during the entire trip. It was acknowledged by Marko as being very loud. A few hours after this recording, the heat stop working completely. We reported this and the broken table to Tina on Saturday morning. We didn’t even bother calling to try and get the heat working again because it was so unbearably loud and wasn’t putting out proper heat at all anyway. Two neighbor RV groups complained about the loudness on Saturday morning and we said we wouldn’t run it at night again so we didn’t mind that it completely stopped working. We started the RV every few hours but essentially endured a very cold RV for two nights and a very loud RV for the first night. Tina apologized again upon the drop-off walk through and they both said everything looked fine. They thanked us for stripping the beds and putting the towels and sheets in piles. She said she would look into a possible refund for me and even though we were upset, they were apologetic. They said nothing about damage to the table or water damage caused by us while we were there. We did no water damage in anyway and we did nothing to break the table. The table/bed had been smashed into and broken as a bed by the previous group. We did nothing but had two kids sitting at the table and it crashed off and was flimsy when we tried to put it back. We never used it as a bed or a table for the entire trip. We can’t even say it broke from normal where and tear. She is saying we broke it by trying to use it as a bed. We slept uncomfortably in three groups of 2 (even though only 1 couple went) and are accused by here of using it like a bed. These are total lies. Maybe the previous group after smashing into and breaking it, tried to use it as a bed. Those scratches that she is pointing out were already there and were not caused by us. She is trying to charge us for something she should be giving us a discount for. The makes no sense and she won’t get away with it. We did nothing at all to cause water damage or a broken table and we should get our security deposit released back to us right now. You should also be aware that Tina and Marko knowingly rented us an RV with an unusable heating system and bed. They told us these things upon pickup. If they would have told us sooner, even by a day or two, we wouldn’t have taken. We weren’t looking forward to the heavy rains, wind and cold that were expected and happened. We caused no water damage and anything she is referring to, again she never mentioned it to us when we were there and they conducted their walkthrough because there was no wet spots anywhere and no damage caused by us. These are lies that she made up after the fact that have no basis. David Christofides 610 733 5121
Phillip was easy to communicate with when picking up and dropping the camper off. Phillip was great at explaining how everything worked and quick to answer any questions we had during our trip. Made for a great trip.
Great experience. Easy pickup and drop off along with being able to keep my car there during the rental. I would rent this RV again!
Very Nice RV. Though review before departing to make sure I understood how everything worked. Would rent this RV again.
Andy Wren and his 2009 Roadtrek were absolutely SUPERB! My wife Nancy and I totally enjoyed meeting and interacting with Andy who was professional and very courteous and kind. He provided a great check out and explained all. The Roadtrek was a joy to rent and our experience could not have been better. Thank you Andy!!!!
Rick was super flexible with pick up and drop off. Fully explained everything. Will definitely consider renting from him again.
GREAT Camper, even better people!! 5 Stars plus! From the very beginning Christa was so easy to communicate with and answered any and all questions I had in a very timely manner. The camper was beautiful and They take pride in providing a clean camper with everything you may need for your rental. The layout is perfect for a family of 4+. My wife and I rented it for the weekend in Gettysburg and it was perfect for us and our family. Unfortunately our car didn’t have the tow capacity to haul it, but Chad saved the day and was willing to deliver the camper and set it up for us for a very reasonable fee. Chad was even nice enough to answer my call at 630am the first morning because I was having a small issue with the furnace. He walked me thru how to get it fixed without a hesitation. Chad and Christa are awesome people and I’ve never had a better experience dealing with a rental! Highly Recommend this camper and this family!
The RV was in terrific condition and outfitted with everything a renter could need. Jae, the owner, was very responsible and easy to work with. This was my first RV trip and we will rent again, and will definitely look t rent this RV.
William was extremely responsive, on time, and very easy to work with. RV was exactly as described.
Perfect Rv at a great price! Donnie was fantastic to work with an extremely accommodating. The RV is in pristine condition with great amenities. We will rent again!
Renting this RV from Darryl was a pleasure! We were a last-minute rental and Darryl absolutely came to our rescue and was wonderful to work with. Very flexible and accommodating. The RV was great and perfect for our family of 5 and having Darryl deliver, set up and pickup the RV for us was fabulous! RV was well-stocked and had everything we needed and more. Thank you so much!!
This was my first time camping with an RV and had a great experience. Gerald was very thorough explaining all the aspects of his RV. I suggest recording it because it’s a lot of info to digest and to really review the content Gerald sends ahead of time. I would definitely recommend Gerald’s RV to all future renters! Thanks again Gerald!
Willie rents a great RV. He was fantastic with support during trip (very fast to respond by text). EXCELLENT value since he includes generator costs and unlimited mileage. He even gave us tables and chairs to take with us!
Doug made the whole rental experience is a breeze. He was very accommodating and was very easy to communicate with. I would 100% use Doug again and rent this awesome little trailer.
The overall experience was great. The class B RV was a great size for 2 people, easy to drive and economical for the performance. The owner Rich could not have been more helpful. He communicated well with us on the few issues we had. Unfortunately we had an issue with the waste disposal pump which prevented us from using the toilet shower and basin for half of the trip. Rich was very apologetic for this and did his best to advise a fix and compensated us for our inconvenience. I would have no hesitation in recommending his vehicle and his service. Cheers Len &a Sue, Melbourne, Australia.