Katherine was very easy to work with and very understanding about a problem that came up. She went over and explained very thing I needed to know as a first time RV user.
Has everything you need and only 38' long. If you tow a boat or trailer, you can drive this. Jay and Deanna are super responsive and very accommodating. Looking forward to our next trip.
Richard is the nicest guy, and was truly fantastic to deal with. This was our first RV rental experience, and there was a lot I didn't know, but he was very helpful and accommodating to our needs and requests. I would rent from him again without hesitation!
We did not have a good experience renting this unit from the Shaffers. We paid a small delivery fee to have it set up at the campsite, which we were happy with, though later realized this was probably because the camper safety inspection was a year out of date. The set up went well with no real issues, it wasn't until later that we realized the black tank was completely full and the smell started to become unbearable, even from outside the camper. So we ended having to rehook-up with my cousin's truck to dump the tank, then setup camp again. Also during this time we realized that the trailer was delivered with out any fresh water, who would think we would want fresh water to use for the weekend. In the end the fresh water pump did not work anyways, so we still could not use the sink, shower, or toilet, but at least we were able to sleep in the unit without gagging. The owner sounded apologetic at the time and offered to refund a portion of our rental fee, though that ended after the camper was picked up with no further communication from the owner.
Great camper. Perfect for FWD truck. Worked excellent for our purposes. Highly recommend!
It was an absolute pleasure to have the opportunity to rent Jim's Passport Travel Trailer. Jim is easy to work with and the trailer is clean and comfortable. 2 of us were able to make it 3 days on just the water in the tanks, great RV, It was easy to tow with my Tacoma truck. Would do it again. Thanks Jim.
Tony as responsive and very helpful with the hook up of the travel trailer and showed me all the features before we left. He was responsive if we had any questions and drop off was easy. The TT is very clean and well appointed. Would recommend for sure.
Really nice RV - comfortable, clean and an ideal size for us. Owner is very easy to work with. Great experience.
This is the second time we have rented this camper and as always we were not disappointed. The rv has everything you could need and is exceptionally clean. Dealing with the owner has always been a pleasure. Looking forward to renting again in the spring.
We had a great experience with renting this RV. . David was easy to work with, and always quick to respond.
It was my young sons first time on an outing like this and the RV was perfect for it. Thank you very much Luis for letting introduce our son to camping world!
Very quick on responses. Trailer was very clean and as described. Owner is very helpful.
The camper was exactly what we needed and everything worked well. Bryan was very easy to work with. We will definitely rent this camper again.
Great experience. Mark took the time to walk a first time camper user through all the steps and made it super easy for us on our own.
Overall, the owners were very cordial, but the maintenance of the RV essentially made our trip less than optimal. Water intrusion during a light rain led to a very strong and at times unbearable pet odor in the back of the RV, which was impossible eliminate. Additionally, the house battery was dead from the start of the trip, and not usable to start the generator. Finally, a mechanical failure of an awning bracket during a normal awning extension, caused the owners to claim the security deposit, although it was being operated properly at time of failure.
The Hosts and RV itself were perfect. The RV was perfect size for our family and trip that we took. It was clean, fully operational, and easy to drive. The hosts were very informative and helpful. Everything from pickup/drop off and questions during our trip were made easy and they were always there to help.
This was a rental for just two of us. It is the perfect size for two for a long weekend. Easy to drive, easy to park and enough room with a nice size bathroom for two.
Bed was so Comfy and loved the black out curtains. Well was so great to work with. Very prompt and friendly and they delivered the wagon and picked it up without a hitch.
My wife and I had a wonderful time renting this travel trailer! The amenities met our every need and we especially loved the outdoor kitchen...we just love cooking outdoors! We hope to rent again from Jason in the future. Jason, thank you for the great experience!
I rented the RV over a three-week period for a cross-country trip across the US. The pickup experience was smooth. The owner run me through the functionalities and amenities of the car. As a 2012 model, don't expect the latest technology. The RV was rented with kitchenware (pots, plates, cutlery, etc.), linen, and ... a decent selection of kids-friendly and adults DVDs - at no additional cost. Having a unlimited mileage including in the rental price is a big advantage; helps keep control of the budget. During the trip, the owner was was responsive and collaborative. Do you need bike racks, USB plugs, flashlight? Just let the owner know, he will do his best. Overall good experience, dependable vehicle, collaborative owner. The main downside was the absence of toilets in the RV - the black tank had been taken away for repairs. I would recommend.
When you rent with Kelly, you'll have a full assistance. One who cares. I rented his RV from abroad with pick-up at Kennedy airport. Kelly was able to handle all our needs. If any issue comes out you can always count on Kelly. He was always available. A gentleman.