Very spacious and came well stocked with supplies in case you forget something! Tim was great to work with and very flexible. Will rent from him again!
The Mountain Oasis Camping rig was comfy and had everything we needed and more. The only complaints I had with my rental was, the owner Brian had messaged us less than 2 weeks prior to pick up and had asked if we could pick up the camper later in the day(1pm or 2pm), considering he did not get it back from the previous renter until the night before. We told him we would really like to pick it up no later than 11 AM so we could get to our destination while it was still daylight. Less than 48 hours prior to pickup Brian messaged us saying that we needed to pickup the camper by 6AM or we could not pick it up till 4pm. and managed to slip in the fact that he had a new rule that we needed to download a GPS tracker on our cell phones so he could see that his camper was going to the agreed upon location. I am all for putting a tracking device on his camper, but at this point I feel as though this was an invasion of my privacy. NO WHERE in the rental agreement did it mention anything about tracking our cell phones. We complied with Brian's request due to fear of him not allowing us to rent the trailer with such short notice. At pick up I asked Brian questions about the app so I knew what I was getting myself into. Such as "can you see us after we drop it off?" I made Brian aware of my concerns of downloading such an app and had just suggested to put a tracking device on his camper in the future. Moving on before we reached our destination we stopped to fill up our gas can for the generator. At pick up Brian told us the generator would hold a gallon of gas and would last approximately 8 hours and that it was filled with gas. When we stopped at the gas station we checked the fuel level and it took us 1.4 gallons to fill the generator. When we got to our destination and plugged in the generator it only lasted us 4.5-5 hours. Definitely a large time gap than what he told us. The generator supplied could barley support the rig if you wanted the A/C on you were unable to use any of the other amenities at the same time, and at times it took restarting the generator 3 times to be able to run the A/C. Jumping to our Return. Brian told us yet again we either had to drop of the rig at 6 AM or after 4 PM. We arrived at 4pm after killing time in order to meet his time restrictions. We made sure to clean the camper to the best of our ability using the provided materials. We also dumped the sewage and filled the generator with fuel although it was not required There was a little bit of mud but very small on the ground since it had rained where we were at. After Brian and his wife had finished inspecting the camper they told us they were going to charge us $100 cleaning fee. We had also dumped the sewage twice. Once during our trip and a second time before returning. Brian had instructed us to put 2 bottles of septic treatment down the toilet after the first time dumping, and we didn't put any down the 2nd time as we were returning it that day and was told they would take care of it. At drop off Brian's wife was accusing us of taking their chemicals when we told her Brian had instructed us to place two bottles of chemicals down the toilet. After telling her this 4 times and feeling like she was accusing us of stealing Brian finally told her "I told them to use two bottles". She turned around with an attitude saying how expensive the cleaner was and went back into the RV. After discussing the Charges, Brian added in that for future reference he was going to get a GPS locator to actually install on the rig. And felt the need to tell us that because i "was so pissed off upon pickup about the app". I felt accused as to what my feelings truly were, because I asked questions to secure my own peace of mind regarding the app. The RV in its self was very nice however the owners ruined the experience.
Pickup and drop off was super easy! Camper was exactly the way it was listed! Worked perfect for our family and would definitely rent from Devin again!
The RV was perfect for what we needed! Pick up was very easy and Lance was very informative about everything we needed to know from hauling to how everything worked inside and out! They were very easy to communicate the entire time and answered all questions I had.
James was great and accommodating. RV has great amenities and room. Great ability to bring quads in the back. Everything worked great. All the comforts of home. Kids loved it.
We were two families of 4. Plenty of room, if the weather is bad. We did pop a tent at our site for a little extra room for sleeping at night. Easy to tow in a Ford F150. We would rent again if the need arises.
We are very satisfied with this entire process. Everything was explained and communicated very well. We highly recommend RVshare and Lucas and his RV.
That insurance charge is a bunch of bull with a $1000 security deposit the insurance is has a $1500 deductible so I feel it is pointless to pay $98 for it with the security deposit
M and J were very easy to work with. They were flexible with working us to work out something that would work within our budget. They were responsive and helpful with questions especially when we couldn't figure out how to operate some of the trailer's features. The trailer is very nice and comfortable. It was thoughtfully stocked with everything needed to make our camping trip really enjoyable. There were no problems towing the large trailer with since we were able to rent the weight distribution and anti-sway hitch from M and J. There were a number of extras they offered including generator rental, camp tables and chairs, walkie talkies, tools and outdoor stove. We'd have no reservations to rent from M and J again.
We were so blessed by Ann and Mark when we rented their RV. They gave us excellent customer service and were available to answer questions we had along the way!! The RV has instruction manuals and recommendations to make your rental a truly remarkable experience. They weren’t kidding when they said the RV was stocked with everything you would need! Our family of 7 took a trip half way across the US in the Journey, and it was so comfortable!! When parked and you use the slide outs, it feels so spacious and wonderful. Ann has thought of most everything you need in the kitchen and a portable grill, should you choose to rent it, provides for easy set up for cooking outdoors. Ann and Mark are so gracious and wonderful to work with. Our experience was truly fantastic! Thanks so much for helping us to make family memories in the Journey!! Happy campers! Jen and Keith
I would not recommend renting from Dusty and his company RV Makeovers. While the camper appeared like the perfect camper, Dusty's business practices and decisions made this a terrible experience. Unfortunately, due to oversight from Dusty's employee, our camping trip was cut short because the electricity on this rental did not work as promised. We had to return home as we did not have heat for cold mountain night temps, and we could not expand the pop-out room to allow enough space for our toddler to sleep safely in a pack-n-play. We contacted Dusty about the issue and let him know that if it could not be fixed, we would have to return home. He said his employee would follow up with us. Neither of them followed up with help, to check on the situation, or to give us early return instructions. When we returned the RV, the employee admitted he made a mistake and apologized. We said we understand, mistakes happen, but we need a refund as the product we rented was not as promised, and we were unable to use it. Dusty's follow up to our request for a refund was shocking. Not only is he refusing to give us a refund, he accused us of returning the water and waste tanks used, insinuating that we lied about the situation. I still cannot believe a business person chooses to act in this manner. The acceptable approach would have been to follow up with us directly, discuss the situation, and offer a refund. Based on other reviews for RV Makeovers, it's apparent this is not a unique interaction.
Renting from Dean and Claudia was a pleasant experience. The camper was clean and ready for use. Pickup and drop off was quick and painless. They had everything ready and we're very accommodating.
From the speed of initial response to the help provided with a concern mid-use Chris was amazing to work with. The unit is nicely equipped with everything you need already stocked, minus food and bedding of course. The trailer pulls great and feels like a home away from home when set up with roomy kitchen, bath and beds for the whole family.
Marc was super helpful and everything went smoothly on his part. I don't have a complaint just didn't realize it was over my budget until I made a final review. So, only thing I'd change would be on the initial site to make the price correction so people are not blindsided by a bigger price (original price $50 when I checked out it was $90 a night not cool)
Everything exactly as advertised. Great people and easy to pick up / return. Excellent instructions on set up and tear down. We had a great weekend with our granddaughter thanks to Steve.
Chris was a pleasure to work with. The RV was clean and comfortable. I would rent again.
This camper was excellent. It was nice and clean when we picked it up. There is a stove, sink, dinette table and refrigerator. Sleeping area was roomy with 2 queen beds and the table also folds down into a bed. There is lots of storage inside too. I would recommend! We will be renting this camper again.
Rob & Brooke were so very kind & their RV was immaculate. Sharing extra sleeping bags & camp chairs simplified flight baggage. They made recommendations for provisions & helped simplify logistics. Many Thanks for helping our family make wonderful memories!!! Highly recommended
excellent experience. Nick was top shelf from delivery to pickup and I highly recommend!
Lesley is wonderful and extremely accommodating. She made our 1st RV rental a really good experience!
Randy and Crissy are very friendly, accommodating ,and responsive. The camper was great, easy to use and perfect for our trip!
This was a great experience overall that we hope to do again soon. Bob is great, and the trailer was simply amazing.
This pop-up was easy to tow, the owner was great to work with, and inside the RV was large and comfortable. We loved the experience!
Sean gave us a great breakdown of info and list of "setup" and "teardown" instructions for us first-time trailer travelers. Neat and clean, and he was very forthcoming of any things to "look out for" or little tricks to get things done faster and the right way.. The Heritage Glen is a beast that was extra comfy for our group of 4; everyone gets their own bed!
Great Camper. Fit our needs perfectly. John and Kathy were easy to work with, had great communication and I would recommend to anyone.
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