This company should Never be allowed to rent their trailers again. It is a business and there is no concern for the product they are giving out to their clients
From the shopping process, Gareth was super helpful and supportive. He adjusted our mileage rate in order for us to fit our pre-budget, to make our trip to the Grand Canyon. Gareth answered our million questions we had pre-trip, and replied less than an hour every time. He even forwarded us a pdf user manual for his RV, that was super helpful for the day. And best of all, he gave us that free day at the end of our trip, which was super helpful with timing. During the trip, Gareth answered all of my questions via text. We had questions about the generator amongst other things, and Gareth answered them within minutes. He also checked in via text to make sure everything was going fine. His concern for us and our overall satisfaction with the RV, made us feel comfortable. On our way back, I contacted Gareth to see if he could extend our dropoff time. He did, at no extra charge, and the return itself was flawless. Post drop-off, Gareth reimbursed our cleaning fee. He also was very flexible with something we damaged, and did not try to rip us off. He gave us the quote, and the repair cost was super reasonable. Gareth offered a discount for a future rental, which we will definitely not turn down. This is the best value on the site, do not look anywhere else.
Mark did a great job on the orientation and the RV was in perfect condition--spotless clean, fully stocked, and gas, water, LP gas full. This model RV is perfect for a couple.
The price is good. The communication is perfect. Just the sofa bed is a little short. Very good RV for two families!
We absolutely loved our camping trip using Andrea's trailer! It was immaculately clean, brand-new and well-stocked...no detail left untouched! She had a fully stocked kitchen, flash lights, camping chairs, folding table, coffee, bath towels, clean bedding...you name it! The beds were very comfortable. We had rain one day (winter camping so you never know!) so the TV came in handy for watching movies. And the fireplace is so cozy. :) Andrea and her husband were so helpful when they dropped the trailer off for us, walked around showing us everything and made sure we were comfortable. We had a question while on our trip, and Andrea responded right away. We would highly recommend you rent this trailer, you won't be disappointed! We would definitely rent it again. :)
Owner Josh and his brother Jamin are some of the nicest people you will ever meet. It was a pleasure doing business with them. Unfortunately, I can't be as positive about the trailer we rented. It's condition is run-down and shabby. I encountered multiple problems. All have been reported to the owner and I expect they will take care of everything.
This trip was our family dipping our toes into the world of comfortable road trips and I have to say, the Winnebego Travato was the perfect vehicle for such an introductory experience. The vehicle met our expectations---it was easy to drive, performed perfectly from a mechanical standpoint and gave us excellent gas mileage. I want to highlight the owner's care and responsiveness. He was always available via texts for any questions we had during our trip. During the pickup, the owner gave a very informative tour of his vehicle and was very patient to answer our list of Qs. I will definitely rent his Travato again and recommend him to friends.
Such a fun experience!! would have rented it longer if it was available. The family was so nice and helpful.
This is the PERFECT RV - perfect size, fully stocked (full kitchen, Auto climate control with AC and heater, even bathroom had shampoo/soap etc.) easy automatic drive-able car, had a wonderful time. If it wasn't for this RV, we wouldn't have made it through the blizzards of Yosemite and Mammoth Lakes this weekend! lol!!... Gina and hubby were excellent, they showed us all around the RV, all the bells and whistles and we were on our way. LOVE that they are dog people just like us! Will definitely rent from them again! Highly recommended.
Patricia and Gary could not have been more accommodating; and their RV is very well appointed and super-clean.
Extremely good value, and a pleasurable experience all around. I plan on renting from him again!
Dean arrived late and not with the best attitude. He charged for this drop off service when it costed us more as a production waiting 2 hours for him to be able to park the RV. With also rude attitude towards some people on site, he caused a mayhem and believes his service still deserves to be paid for.
What a pleasant experience! The trailer I rented was super clean and had all the amenities I wanted including a toaster and coffee maker. Yay! I had a little trouble with the heater and called Net, who walked me through the process (it was operator error...I had not turned it all the way off). He was patient and professional, even offering to drive 45 minutes to help me. I will definitely rent from Net again next year. What a breath of fresh air in this world!
Wonderful experience, would highly recommend to anyone looking at renting an RV!!!! 👍👍👍👍👍
Errol was Excellent !!, he was flexible on pick up and drop off time and very patient to go though RV details. The RV was in great shape, clean and well equipped. The RV configuration is great and versatile to Chill-out, drive, eat or sleep My wife and I will definitely rent from him again.
John and Patty went above and beyond the call of duty to be available for the preview and then the orientation. They were super helpful and we had no problems with the coach . I highly recommend this coach and it is an excellent value for the size. Patty and John allow a day before and after to pick up the coach and drop it off and cleaning it ourselves was a nice savings and being able to use our own insurance was a huge savings. Thank you Patty and John!
I was very pleased with this trailer. My husband and I rented the trailer to sleep in while our house was tented for fumigation. This trailer was perfect for that situation. The trailer is easy to tow and so easy to set up. It takes less than 10 minutes and you are ready to go. Surprisingly for a small trailer we slept solid and very comfortably. The trailer is fairly priced and the owner is exceptionally kind. It’s a cute trailer!
Paul was so helpful! He did everything I could ask for and was so kind to leave us with a generator. He took his time to ensure everything was set up correctly and comfortably. By the end of our walk through I felt very comfortable with the equipment although this was my first RV experience. Paul and his RV would make the best experience for your next adventure.
We didn't actually camp. It was a fun way to travel to visit our daughter. Very nice rv and owner. He was very helpful and patient.
Had a wonderful trip with this RV! Booked last minute because of another flaky rental company and did not regret it whatsoever. Pricing was reasonable and pickup/dropoff was a breeze because the owner already had everything to go. The unit was in great condition and we had no technical issues at all! I would definitely recommend this to anyone looking for a towable or on a last minute, frantic RV search like I was. Thank you again to the amazing owners!
This was our first time RV'ing and we had a great time! Drives easy, very clean, and Dave made pickup and dropoff a breeze. He provided a very thorough overview of how everything works so we knew what to do once we arrived at the campsite. Will be renting from him again next time we want to use an RV!
Had the best time in Errol's RV. He delivered and set up everything at Campland on the Bay in San Diego. It was a little chilly and the heater worked great. There are plenty of utensils for cooking, there is a television that is accessible outside the motorhome but we did not use it, would have been nice if we had more room at our campsite and weather was a little warmer. It was really great because I was able to bring my little doggies along and they enjoyed it too. I would highly recommend Errol RV to anyone who likes to go glamping instead of just camping.
Fantastic rental experience with Errol. He was very responsive to our questions and very flexible as we sorted through the details of our rental. We had a great first time rental experience and first time RV experience. There is a gas station real close to the drop off location which made the return easy peasy. Thanks much!
Randy was very friendly, he went though and explained all the features and controls to make sure we understood. The RV was clean and in good condition. There was aplenty of room for my husband and I.
The alarm went off for the Smell of propane it started at about midnight it did not stop on and off on and off and had to turn the propane off we froze it was very cold in Barstow 30° me my wife and three little kids when I spoke to Shawn he said turn the propane back on and smell of propane it started at about midnight it did not stop on and off on and off and had to turn the propane off we froze it was very cold in Barstow 30° me my wife and three little kids when I spoke to SHAUN he said turn the propane back on and on and disconnect the alarm that did not sound smart to me shut off an alarm that is telling you have a propane leak and go to sleep with my family in there. The motorhome is very abused inside for its age also the outside has been hit a couple of times and has a real funny smell even the alarm picks it up when I dropped it off he charges $40 late fee I explained to him maybe you can waive the late fee for not being able to sleep we dropped it off at 1:11 drop off time was that 1:00 He said he would knock off $20 I do not recommend renting this it’s very unsafe for your family actually look at it not the online profile because they’re different
The trailer was clean and as advertised. Everything was in working order. The owner was very responsive during the process, was very helpful and most importantly made drop off and pick up a breeze. Will definitely be renting again.