Chuck and Mel are nice and friendly. They work together to ensure your experience in renting their RV is seamless and are great at helping with any issues that come about while your on your trip. My husband and I have rented their RV numerous of times and they will always be our go to for our traveling needs.
BE CAREFUL!! DO NOT RENT WITHOUT THE RECOMMENDED PRE AND POST INSPECTION DOCUMENTS!! Don't "Just drop it off when your done and leave the keys in the cup holder" I rented the 2006 class C from Joe Poole,a cop from Bryant. Great experience till the night he asked me to come by and get the keys. Joe started ranting about "former renters" as being morons,idiots with no common sense",etc. His negative remarks of prior renters really troubled me. I would have canceled and walked away but already had my money spent. Seeing the unit has set outside for 13 plus years and has multiple issues, the door,among other components on the coach,was defective and was very hard to open,so hard my wife couldn't do it. Once at the campground, I went into the nearest town,bought WD40 and worked with the door,improving it some,but it still wasn't right. I dropped it off as he asked,and sure enough,he charged my deposit $50 dollars for some broken latch on the door/screen assembly. I called and challenged him over the phone,and he hung up on me.If I broke it,fine,but he never offered to send pictures or any proof,apparently solidifying my concerns with the attitude he displayed when I picked up the keys.The RV Share site said to BE SURE and go thru a signed pre and post inspection,I assumed the renter had these documents,,not in this case. DO NOT just drop it off when your done,you never know if your dealing with a hostile owner,possibly out for a money grab.
Brandon's RV was just as advertised. The entire process was very easy. The RV is easy to drive and had everything we needed. Stocked well with everything you could want including the towels, linens and kitchen spices. The unlimited mileage truly makes a huge difference. I would highly recommend this RV
The camper was exactly what we needed to keep our family of six content when we weren't on the water for Memorial Day weekend. The camper was more spacious than we had expected, everyone had their own bed, and there was a big screen tv mounted in every room. The outdoor kitchen was also a hit when preparing breakfast every morning. We will definitely consider using the camper again!
Joe was great at communicating with us for pickup, drop off, and during our time with the RV anytime we had questions. It was our first time using an RV and it was a great camping experience with out kids.
Terry was great to work with. We had a great time with the travel trailer. It was a great experience from start to finish! I highly recommend renting this great travel trailer. Bryan Adams
The most memorable vacation for our family. RV was in tip-top shape. No issues at all on the road. A++++++
I called last minute due to previous confirmation cancelled. Was able to get it delivered in a day and was so pleased with the entire stay. Truly made for a very memorable Memorial Day Weekend. Wouldnt hesitate to rent from again. Quick to respond to answer questions. Even provided camp chairs as we traveled on motorcycles to the campsite so we could sit outside.
The owner was very easy to work with and the camper is great. Very clean and worked great for our get away weekend!
This experience could not have gone any smoother. Jeff texted me the night before and we communicated about the setup. He set the camper up for us, hooked it up to the sewer, and hooked up the electrical. He setup the awning, table, and hung a light from the trash hook. The inside of the unit was completely setup and ready to go. We had an amazing week in the unit.
Excellent value and great service. Thank you for accommodating and helping our family have a great weekend.
Lucy was as described and Bob was very thorough, friendly and patient. Will recommend this experience to others.
Great friendly person to deal with. Had a GREAT time! Hope I can rent again from people like this.
Micah went over and beyond to meet our needs and was extremely personable and easy to work with. Will definitely use again
We loved the camper and it was perfect for what we needed. Terry was so helpful and everything went smoothly! Would definitely recommend renting this camper. We know where we are going to go in the future!
I highly recommend renting Lucy or Molly from Bob Russell. He goes above and beyond if there is an issue. Will definitely be renting with Bob again
This rental was by far a great one, everything worked as it should and I would definitely recommend it to anyone for there next rental.
Micah is a very friendly owner who communicates clearly and thoroughly with the renter. Would rent again from him in the future.
Micah is a pleasure to rent from! The RV was exactly as described and he was a ton of help making sure everything was right when I arrived. The RV was set up so that I didn't have to bring anything except my clothes! Everything worked as expected. The process was seamless and I would recommend this RV and Micah to anyone looking for an RV in the Hot Springs, AR area.
We highly recommend Micah and his camper. It was clean and comfortable with everything we needed, and Micah made sure we were taken care of.