Very well appointed and clean. As promised it delivered the foundation of our southwest journey.
Owners were a pleasure to deal with. Received a response right away to any questions we had. RV was in perfect condition, clean, fully stocked with necessary items, looked just like the pictures. We chose to have owners drop off RV for us and they set everything up before we arrived. They waited for us and went over the RV and any questions that we had. Very kind people. Would definitely rent from them again in the future. We had a great time, no issues.
This was a fantastic experience that i would recommend to anyone and have been! TJ and his wife are so down to earth and helpful! Great family atmosphere during pickup and TJ went out of his way to make the whole thing hassle free. Best of all was the communication which really made the whole process simple.
Sean was quick to reply, and very easy to work with! His trailer was well kept and very user friendly.
5 Stars! Great first experience and the owners were awesome. Detailed overview of Matilda, had all the extras in the RV you needed plus more. Easy to pick up, easy to drive, easy to hook up, easy to return. Owners were very accommodating. Would definitely suggest, if you have a small family of 4 like me and it's your first time renting and RV, renting Matilda!
Great experience for first timers. We were a little apprehensive, having never driven an RV before. But you get used to it right away and it’s really not a problem to drive at all. Nicely equipped with small appliances, utensils, etc. Everything worked, electronics, etc. Auto self leveling was great. We had it 8 nights and covered over 1000 miles. Immediate response with questions while on the road. The only suggestion would be to give the inside a deep cleaning. Floors, counter tops, etc. Overall, great experience, highly recommended!
Great experience! Camper even better than the description and photos. Eric went above and beyond to make sure our family had a good trip. We will be renting again! Perfect for our family w 3 young kids.
Jon is awesome! He was very easy to communicate and work with. We had a seamless trip full of fun!
Enjoyed the MH,. As with other Jayco's dump valves are far under the coach so need someone with good physical ability to do that part.
We rented "El Primo" for a week long excursion to Sedona. So glad we did! The trailer was really easy to pull for a first timer like myself. Plenty of room for our family of 3 and there were still bed options if there would have been a few more of us. The trailer was clean and everything worked great. Most importantly, Travis(owner) is wonderful. I had never pulled a trailer before and he walked me through the process of hooking it up to get me going. He is very responsive and accomidating. He quickly replied to any questions I had and even checked in from time to time to see how things were going. I highly recommend renting "El Primo" from Travis.
The RV was perfect for a large family. Adam was great to work with. He was friendly, available for questions we had, and quickly resolved a minor equipment issue. I'd highly recommend this rental.
This is a great RV!! The owner was so wonderful to work with! Everything was as advertised, Delivery and Set Up was a fantastic option that saved me from having to drive my large truck from OR to AZ... This trailer is very clean, very well kept. The BEST part was the bed! So comfortable, not a regular old RV bed that you can't seem to get comfortable in... this one is awesome! Made the trip that much nicer!!
Incredible experience. Michael was informative...he showed us everything we needed to know, patiently I might add. Trailer was all we'd hoped for, they were both very accommodating to our time schedule. Thanks!
I was very pleased with this rental process. Shane was very friendly and helpful in the walk through of the unit and description leading up to the actual rental period.The RV was spotless and perfect for our needs of 3 adults and 2 children. It was very easy to tow and provided all the amenities that we needed.
Awesome camping trip! Lester was very responsive, informative, helpful, and friendly. This is one gorgeous RV/camper. My family of 6 fit into this large and spacious RV very comfortably. We had a worry free vacation because of Lester's help and responsiveness. We would definitely recommend to friends and family. Thank you Lester!
Lester was very responsive, informative, helpful, and friendly. The RV was just as beautiful and nice as it was in the pictures. My family of 7 fit perfectly into this large and spacious RV. We had a great vacation because everything went very smoothly thanks to Lester's responsiveness. We are already looking forward to renting this RV out again and would definitely recommend to friends and family. Thank you Lester!
Michael and Dawn were easy going and super helpful. We didn't have a 7pin hookup on our vehicle and Michael helped us with some rewiring so that we could still go on our trip, even though it was dark and late and he had to wake up early. They are genuine people! We had a lovely time in their camper. Its clean and I'm great condition. We would be happy to rent from them again!
We had a blast and really enjoyed this rv. The owners are very helpful and loaded out their machine with everything we could need and more. Will definitely rent from them again on our next trip to Arizona.
Our first RV experience was a very good one thanks to the great communication and instruction from Terry. We camped with friends and they did help us with some things since we knew really nothing much about using and RV. I tried to use the stereo and TV but couldn't get anything out of it, but in all honesty we didn't have time for that and I never asked terry how it worked and didn't have time to look through the book so it was fine. We cooked with other friends who camped with us and used their outside cooking grills, etc, so we didn't even use the microwave or stove for anything. Even though there are many kitchen appliances and dishes available, you might want to bring the standard camping kitchen utensils you would use when tent camping if you have them. The shower, for the 2 days we camped, provided plenty of hot water and we got used to a quicker shower than at home. Very comfortable to drive with plenty of power. I'd make sure next time to make sure the black, grey and fresh water tanks were empty, though it wasn't an issue for us. It parks easily and the backup camera is wonderful. Might want to bring a portable grill for messy cooking, bacon and stuff, outside the RV. It would make it easier to clean up after. Watch the slide outs, especially the back one, when walking around the outside. I conked my head once. All in all a great first RVing experience.
Our entire experience was top notch! My family came in from Minnesota and we wanted a really cool travel adventure so, we deceived to try RV’ing! Sonya was incredibly gracious. Extremely accommodating. The RV “Big Will” was a dream to rent. We had never rented an RV before. Sonya was very knowledgable about her RV. She made us feel so comfortable about all operations involved. She made sure we understood all safety features and provided emergency numbers in the event we needed help. We not only recommend this rental, we plan on another fun adventure in the near future. We thank you Sonya for making our family trip a huge success. We prayed together before we went on our journey and were thankful for a safe return. Looking forward to seeing you again soon. The Kosciolek’s
Mr. JD Hill the owner's agent is quite the "number". He was indeed kind enough to do his best to ensure that we had a decent mattress including checking out the options and adding his own memory foam top and mattress cover as this was a stated priority for me however otherwise he was incredibly arrogant and in denial about the quality of his cleaning service (dirty pots and bowls, sheets and blanket covered in cat hairs and then best of all we found a mason jar with close to two ounces of very pungent marijuana in their buds behind the driver's seat and turned this over to him at the end of the trip) knowledge of the non-functionality of many of the components ranging from the passenger seat seatbelt which would not reliably clip closed risking huge liability for potential personal injury, to a leaking pinched water supply hose which I showed him on inspection and he agreed to replace it with a hose marked non-potable and later insisted that I broke it...when it had obviously been pinched/bent at that point for quite a while; a shower hose that leaked at the bottom such that there was insufficient water to use the shower; a non-functional DVD he did know about but not that the TV also didn't work, the antenna would not raise (but even when raised from the roof TV non-functional) and here best of all the motor oil was more than 1000 miles overdue according to the sticker and down about 1 cup which I topped up.
Very wonderful experience. We had a lot banking on this working out. The RV was ready to go when we arrived. Maurice was available by phone to answer questions. The motor home is very very nice.
Perfect little camper for our weekend up north! The generator and heater saved us when the temp dropped to 26 degrees at night. Dan and Mickey were great with communication and explaining how everything worked.
Very nice RV. Best of all though, the owners were absolutely wonderful to deal with! Would HIGHLY recommend anyone and everyone to rent from them!
Unit was exactly what we expected. Jason and Adrian were great! Communication was prompt and they came out and fixed an issue we had right away. Two thumbs up!
We are a RV owner and are very particular in keeping our RV in top shape so we are a bit prejudice when it come to an RV. We had expectations of what our RV is like and that was not the reality when we rented this one. The unit is a 2004 so for 14 years old we likely should not have expected too much. Communication with the owner was above average and we had no issues with the delivery or pick up of the unit. Our main issue was with what was supposed to come with the RV such as dishes, utensils, pot and pans etc.. We received a detailed list of items in a spreadsheet format of what was to be included in the RV, when we arrived the list was far from accurate. There were many items missing and what was there was old, plastic or unusable. When we contacted the owner we were told that "renters take stuff when they leave" and that was why there was missing items... I would suggest that if you are renting an RV and you provide a list of what is to be in the RV you would check to make sure it is there before you deliver it.. However when we contacted the owner they did bring over some of the missing items. Good thing we were not hours away from them at the time. Overall, this unit is 14 years old and shows its age, there are many items in the RV that are in need of repair. We did not drive the unit as we were at a show for the duration of the rental period so I cannot comment on the driving or handling. If you are looking for a 2-3 star RV then this is the one for you..
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