Every thing went as good or better then we expected for our first time to rent an RV
Amy and Jeff were incredible to work with! I was impressed with their quick responses and customer service. They worked around our busy schedule when it came to pick up and drop off times and were professional from start to finish. When it comes to finding a great RV rental, this bunkhouse is top notch! Overall, we had an amazing experience and this family treated us with such kindness and genuinely wanted us to have a great experience with their RV and WE DID!
Had MANY problems from the moment we left, had to return unit early because we couldn't rely on the unit working correctly or using for the purposes we rented it for. 1. Started with expired tags and registration, we did get current info emailed to us. 2. Kitchen sink didn't work, WE had to replace it! Still waiting to be reimbursed for the cost of faucet but nothing for our labor or time. 3. Generator wouldn't work first night when we dry camped. The generator was out of oil and coolant. AGAIN WE had to diagnosis and fix problem at our cost and time. 4. Continuous order in RV (gray tank clogged) Which made gray water tank overflow into storage cabinets below RV, were our personal belongings got saturated in the smelly water. 5. Entertainment System (DVD) players were never connected, we did not have TV/DVD working until AGAIN WE bought new DVD player to hook up, then realized nothing was connected in the first place. 6. Generator form Day 1 was inconsistent when it would work, so it was unreliable, and where we traveled we depended on it. Forcing us many times to continue driving longer hours just for the A/C, until we could find a RV park with hook-ups instead of dry camping. ADDITIONAL COSTS not planned 7. Many cabinets don't close or are broken. We fixed many of them ourselves just to make the ride and comfort more enjoyable for ourselves. 8. Shower doesn't drain, so always water in bottom of shower with "dirtiness coming up" while showering. 9. When we got to our destination of Tennessee, we had to have an RV repairman come out to resolve issues. WHICH WERE: Gray tank clogged and repairman cleared (odor issues) Rearview camera connections loose (only worked sometimes until fixed) generator was connected (hook-ups) so he couldn't look at to find problems. 10. Windshield wiper blades didn't work. We replaced again at OUR COSTS as we hit a lot of rain on our journey. 11. Headlights are very loose, and not very bright so always had brights on. 12. Downpour in Tennessee, water flooded in from top of the RV. (pic & videos) So many other little things as well unfortunately, with everything that transpired, it was definitely not worth the money we paid. We were in constant contact with the Consignment Co. that leased the unit to us, thankfully they did return or texts/calls. But regardless with all the problems, we feel we are entitled to be compensated for our costs and some of the rental costs returned. Which at this point has been nothing not even our costs for fixes. Extremely disappointed in the service and will NEVER RENT FROM THIS COMPANY OR OWNER AGAIN. If we can't get a resolution we will take further action as we do have all the phone calls/texts/pictures/video of all issues and witnesses. It could definitely be a good unit for someone if it was serviced and repaired correctly, at least after we leased it I think we fixed all the issues for the next renter, except the generator.
First time rv renters And everything went great. Super kind RV owners that made the experience easy for us. Definitely plan to rent again.
This was the PERFECT for my groups week long camping trip. The bunks in the back provided plenty of space for everyone to rest when needed. All of the beds were comfortable and clean. All appliances worked perfectly. Adam was wonderful in coordinating pick up and drop off, as well as showing us all the features of the RV. This is definitely a magical vehicle with tons of good vibes built right in!
This was my first time renting an RV. Tina helped make it a great experience and well worth the time and money and nvrsted. I would recommend Tina and her RV to anyone.
Super RV. It was very clean, functioning very well. Arnold is very nice, helpful and accommodating. I recommend renting his RV highly. Thanks again Arnold.
Cole was an absolute delight to take on our first family camping trip. Owners were very polite and helpful in every way and had wonderful communication.
This RV was everything you need to just pick it up and go camping. RV was 2 full of propane tanks, gas in generator, extra can of gas, full of water. All features of the RV work great. Great Value for the RV. Easy return walk through and prompt return of deposit. Great experience overall.
Dorothea was very good at communicating. However, there where things that did not work correctly on the RV. We lost a day of travel and spending time with our family and were not compensated for that loss.
By far this was the easiest rental thus far. Robyn and her husband were great and made the rental an easy and smooth process. The trailer looks just like the pictures and was perfect for our family of 6 with plenty of room to spare. We would definitely rent from Robyn again.
A truly beautiful RV that drove very easily. Came with all the amenities you may need, great communication from David. I would highly suggest this RV! Thanks David!
This is our 2nd time renting this camper and it was another great experience! I highly recommend it!
My family and I enjoyed our camping trip with the comfort of this RV. Being able to have it delivered and picked up was a great option.
Chet is a very friendly person and it was easy to coordinate the pick up and drop off. He walked me around and was very patient and explained all teh RV features in detail.
This was my first time renting an RV. Amy and Jeff made the entire experience a wonderful one - not to mention zero issues with the RV itself. I have a family of 6 and flew into Phoenix. They offered to pick us up and drop us off for a small additional fee - this made the beginning and end of our vacation much less stressful. They went out of there way to make sure we were comfortable and did not nickle and dime us - everything stated on their listing is correct with no hidden fees. Definitely a awesome trip to the Grand Canyon.
This coach is a 2005 that is in a like new condition. Travis is great to work with and very organized. The amenities included are awesome. The bedding and towels are very high quality. We have rented this RV from Travis on two occasions and it could not have been better.
Great rental. Nice people. Easy to arrange. Comprehensive walk-thru. Easy return. This RV is well equipped and well organized. Everything is as-described. Generous mileage and generator allowances on this rental, which worked well for our 5 day 1000 mile trip to Zion and Bryce in Utah.
Great rental, from pickup to drop off everything went smoothly. My F150 pulled the trailer with ease.
Brad is a great guy and his travel trailer is nice, everything works great and it is clean
We rented this nice trailer for a weekend near Mormon Lake with no hookups. It was lovely, everything is very clean and the essentials are provided. Just load up your food and go. The owners were incredibly helpful and very easy to work with. We would highly recommend this trailer.
This is a great pop-up camper - very well-maintained, well-stocked with kitchen essentials, with tons of room to stretch out. This was our 2nd time renting this camper and we will be back next year!
We really enjoyed Johns trailer. It was well equipped, and John made it very simple for us by dropping it off to our campsite and then hauling it off when the trip was done. A great experience all around. 5 stars
Met Brad as planned and pickup was quick and smooth. He explained everything with the trailer and we were on our way in no time. Drop off was the same. Trailer had a nice tow bar system.
We rented this RV for a 10 day trip in Arizona and Utah. Adis was great before and during our trip. The RV was clean and exactly as described. I highly recommend renting from Adis.
A great RV with amazingly friendly owners. RV had minor quirks that, although numerous, didn't affect the overall enjoyment of our camping trip.
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